Company Logo Friday, February 25, 2005

Sandvine and Sigma Systems partner -- paving the way to identify and treat malicious traffic threats

Cable Operators Benefit from Integrated Solution Providing Effective Control Against Worms, Spam and DoS Attacks

Waterloo, Ontario and Toronto, Ontario; February 25, 2005 – Sigma Systems, the service management leader in operational support systems (OSS), has partnered with Sandvine Incorporated, the premiere provider of intelligent PacketCable MultiMedia attack traffic mitigation solutions, to ensure cable operators gain control against malicious worms, spam and Denial of Service attacks.

Research shows that persistent malicious broadband traffic is degrading the subscriber experience and imposing hundreds of millions of dollars in unplanned hard costs directly related to thwarting attacks.  

At the root of this cost burden is the relative inability of cable operators to identify and mitigate malicious traffic, and enhance customers’ experiences while worm, spam and DoS (Denial of Service) attacks are actually underway. Attack traffic exhibits known behaviors and signatures  and  with the right technologies in place, can easily be identified in the network operations center. With the first hints, and therefore early warnings of “worm sign or signature”, network managers can engage appropriate mitigation techniques to protect overall service integrity for subscribers.  At the same time,  customer care managers can assure customers are informed of the latest status of their service, are able to easily take remedial steps, and ultimately  appreciate the value of the service provided.

Using a combination of behavior-based recognition to telescope into anomalous network behavior at the flow level, and signature-based pattern recognition to inspect content within and across packets, the integrated solution detects worm, spam and denial of service attacks for a particular DOCSIS cable modem. The solution  uses a robust service management information model to query relevant information network, subscriber equipment, and subscriber’s service profiles to provide a walled-garden web portal for customer notification and treatment during malicious traffic events.

This web portal environment can also be utilized to boost operator revenues by treating network bandwidth abusers with the appropriate usage fees and promote service upgrade options for higher bandwidth and quality of service.

“Sandvine is a pioneer in IP Traffic and Service Control in arming service providers with a comprehensive strategy to mitigate all forms of malicious traffic,” says Preston Gilmer, Vice President of Product Marketing, Sigma Systems. “Strategically, our partnership with Sandvine is important in that subscribers and network operations are proactively notified of malicious traffic attacks and the appropriate subscriber treatment options are available during and after the attack.”

“Given the increasing frequency of attacks, service providers are looking to improve their ability to fend off the impacts of worms and the DoS attacks they often spawn”, said  Tom  Donnelly, co-founder and VP marketing and sales for Sandvine. “Sandvine’s network-based approach identifies and isolates all forms of suspect traffic, including spam trojans. It also provides the tools to cleanse the network, OSS subscriber service management integration, and provides ongoing analysis to ensure  service providers maintain  optimal states of readiness and control in the event of an attack.”

Sigma is demonstrating interconnection from its Service Management Platform to the Sandvine PTS 8210 Attack Traffic Mitigation Solution to detect worm, spam and DoS attacks and provide  appropriate subscriber treatment through a walled garden, web-portal environment. The demonstration also includes Sigma and Sandvine’s integration partner Camiant, and its QBUS Multimedia Service Controller (MSC).  The QBUS MSC, Camiant’s PacketCable Multimedia policy server, allows the rapid deployment of any Quality of Service-enabled broadband application, assuring a high quality customer experience. The demonstration is at CableLabs® Winter Conference 2005, The Westin Westminster, Westminster, Colorado, February 27 through March 2, 2005.

PacketCable and CableLabs are trademarks of Cable Television Laboratories, Inc. An equipment demonstration at a CableLabs' event does not constitute CableLabs' endorsement of that equipment.

Sandvine’s award-winning network equipment helps broadband service providers characterize what really happens on their networks, enabling policies that improve customer satisfaction, reduce operational costs and improve profitability. Sandvine’s application-aware solutions help service providers take control of P2P traffic, stop the proliferation of destructive worm, DoS and spam traffic and achieve new operational efficiencies. Sandvine products are protecting the Internet experience for millions of broadband subscribers worldwide. To find out more, visit Sandvine online at      

Sigma Systems is the premier provider and leader in the design, development and deployment of OSS service management solutions including the creation, management, provisioning and diagnosis of broadband services. Our OSS portfolio of products are the most configurable, adaptable, scalable and reliable in the market place today - where operators can readily deploy with confidence based upon our vast commercial experience. With more than 15 million subscribers under management worldwide, Sigma Systems is a global leader, recognized in providing the finest solutions in multi-service service management solutions for cable, IP broadband and wireless operators.  Sigma’s comprehensive capabilities include support for multi-vendor, multi-service networks including Packet cable telephony, SIP telephony, GR303/V5.2 telephony, cable and satellite high-speed internet, ISP services, wireless 1x, 2.5G/3G infrastructures, and advanced set-tops. Additional information about Sigma Systems can be found at                                                                                        


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